(  Privacy Policy  )


LUPINA Inc. (hereinafter referred to as “the Company”) recognizes the protection of customers’ personal information as an important social responsibility. Accordingly, the Company has established the following Privacy Policy and will strive to handle personal information appropriately.

1. Definition of Personal Information

In this Policy, “personal information” refers to personal information as defined by the Act on the Protection of Personal Information, namely information about a living individual that can identify a specific individual by name, email address, telephone number, or other descriptions.

2. Acquisition of Personal Information

The Company may acquire personal information in the following cases.

  • When using the inquiry form
  • When consulting or requesting our services
  • When subscribing to newsletters or requesting materials
  • When personal information is provided directly by customers in connection with the provision of our services

3. Purpose of Use of Personal Information

The acquired personal information will be used for the following purposes.

  • Responding to inquiries and consultations
  • Providing our services, including web marketing, branding, business development, DX support, and global expansion support
  • Providing information and notices regarding our services
  • Creating statistical data and improving or developing our services
  • Responding in accordance with laws and regulations

4. Provision of Personal Information to Third Parties

The Company will not provide customers’ personal information to third parties, except in any of the following cases.

  • When the customer has given consent
  • When required by laws and regulations
  • When it is necessary to protect a person’s life, body, or property, and it is difficult to obtain the customer’s consent
  • When it is necessary to cooperate with a national government agency, local public entity, or a party entrusted by them in carrying out duties prescribed by laws and regulations

5. Outsourcing of Personal Information Handling

The Company may outsource the handling of personal information to external contractors to the extent necessary to achieve the purposes of use. In such cases, the Company will appropriately manage and supervise the contractors.

6. Security Management of Personal Information

The Company will take appropriate security management measures to prevent leakage, loss, or damage of personal information. The Company will also provide appropriate supervision and education to employees who handle personal information.

7. Use of Cookies

The Company’s website may use cookies to improve services and analyze access. Customers may refuse cookies through their browser settings; however, some services may not function properly in that case. The Company may also use access analysis tools such as Google Analytics.

8. Customer Rights

Customers have the right to request disclosure, correction, addition, deletion, suspension of use, or suspension of provision to third parties regarding their personal information held by the Company. For such requests, please contact the inquiry desk below. The Company will respond appropriately in accordance with laws and regulations.

9. Changes to the Privacy Policy

The Company may change this Policy as necessary. The revised Policy will take effect when it is posted on the Company’s website.

10. Contact

For inquiries regarding the handling of personal information, please contact us using the information below.

LUPINA Inc.
Please contact us via the contact form.